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To: Bonnie Matthews at AAA.com Sent: January 20, 2010 Subject: Excellent service Dear Bonnie, On New Year's Eve Day I called your offices asking for help to transport my brother and sister-in-law from El Paso, TX, back to our home in Austin, TX. They had been on a holiday road trip when my sister-in-law fell and broke her arm. That very same night my brother had a seizure. Neither of them could drive. I called your organization and was routed to Patti. She provided to me the name of a new affiliate of AAA that she thought could help: Profession Drivers Inc of Manchester, NH. After a phone call with Tony Bellefond, President, and some follow-up research on the internet I asked them to transport my family. Tony assigned one of his associates who was able to get them home safely in just a few days. All charges were fully explained prior to the expenditure. They were professional and courteous. I would utilize their services again if I ever needed them. I definately recommend them to you. "Thank you" AAA for your service in connecting me with Professional Drivers, Inc! Regards, Thomas Carbaugh AAA Member since 1968 |
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August 20, 2009
Thanks, TonyEverything went smoothly with moving the car and dog. Ed did a great job, kept us informed, and everything was on time. I will send you our check. Mark L. Nebel GIS Specialist Grand Canyon National Park |
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August 9, 2009
My dear Howard,I want you to know how profoundly I appreciate all your skill and care in getting me and my birds to our new home this week. You are such a superb traveling companion, considerate and compassionate in every way. Thanks to you, the birds are safely and happily resettled. In arranging this trip, you and Tony showed exceptional sensitivity to some very unusual requirements. You both heeded every point I specified and made sure everything happened as requested. Traveling with you was an absolute delight. (Haven't we done this many times before? . . .) I only regret that I'm unlikely to need your services again. But since you come this way from time to time, let me extend a permanent invitation to visit whenever you come to D.C. and have time to stop by. As far as I'm concerned, you're a new friend I don't want to lose. Phoenix, Kirbe, Kutula, and Pip join me in thanking you many thousandfold for taking such good care of us. We all hope to see you again someday. You are always welcome at our door. With greatest affection and gratitude, Marvin |
BOSTON
AMERICAN LEAGUE BASEBALL CLUB
James "Lou" Gorman
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From: BEVERLY@aol.com To: tony@professionaldrivers.com Sent: Tuesday, January 13, 2009 18:37 Subject: Re: Receipt Hi Tony, Thanks for the final copy. You and Ed were a pleasure to work with and did a great job for us. I will definitely pass your name along to friends. I really admire your resourceful thinking for this business model. Hope it is a great success! Thanks for everything! Lily found her car just fine per Ed's careful instructions and is safely back at school. Big relief for the Mommy. Beverly ----- Original Message -----
May 10, 2007
Dear Tony, Again I want to thank you for a job well done. It was a pleasure to talk to Roger. He is a real pro helping me unload my car and for getting it to me in two days. Great Service! Here is a potential customer for your services, ... Sincerely, Ed Chertok |
From: Hilary Sonner To: tony@professionaldrivers.com Sent: Tuesday, January 20, 2009 22:55 Subject: Business Compliment Mr. Bellefond, I am happy to provide you with the following compliment we recently received about your business. Company Name: Professional Drivers, Inc. Company Address: 286 Blevens Drive Company City: Manchester Company State: NH Company Zip: 03104 Company Phone: 603-627-4266 Contact Person: Tony Bellefond Compliments: I am writing to compliment the staff of Professional Drivers, Inc.of Manchester, NH for their professionalism and quality of service from booking to arrival. They transported my 1995 Cadillac DeVille to Clearwater, FL in December, and their driver Ed could not have been more pleasant and accomodating. He took care of my old car with care and delivered it to me at the Tampa Airport in the same condition that it left New Hampshire, though he drove it through all sorts of winter weather on the way south. He was on time picking up my car in Nashua, and on time at the airport to meet my plane at Tampa. Everything was as stated in their contract, and they did not even ask for a deposit in advance. I would not hesitate to recommend their services. Submitted By: Lydia Johnson Sincerely, Hilary Sonner | Operations Specialist Tel: 603-224-2621 Fax: 603-228-9035 Email: hsonner@bbbnh.org www.bbb.org | Start With Trust BBB of New Hampshire 25 Hall Street, Suite 102 Concord, NH 03301 |
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Clark & Kathleen Edwards
The Villages, FL 32162
October 10, 2008
Dear Tony, Thank you for taking the stress out of figuring out how to get our vehicle down here. You made everything so easy for us. We especially want to thank Ed, the driver. He was truly a professional. I couldn't believe when Ed called to tell us he was in the villages. It was amazing. We have told Clark's brother about your company. He drives down to Florida every winter. When we told him how easy you made it for us, he said it makes more sense the way we did it. Thank you and please say hi to Ed. Sincerely, |
Bonnie D. Anania
Aug. 1, 2007 Dear Tony, Just a note to thank you again for helping me make the transition from Florida to North Carolina. Your advice in so many areas will be invaluable, especially GPS's and real estate. I enjoyed our time together to converse and exchange ideas and hopefully I can add you to my list of new found friends in North Carolina. Thanks again for everything. Call me next time you are near Charlotte.
Fondly,
Bonnie |
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April 15, 2007 |
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Newburyport,MA 01950
March 27
06
Dear Tony - Please find a check enclosed ... - the extra is a Thank You for your excellent service. As always your reliability and thoughtfulness are greatly appreciated. Have a great spring and Safe Travels Sincerly Joe L |
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Gerald L. Warner Dear Tony, Thank you for your most professional service in diving my car down and taking the extra pains in locating me at the Denver airport when our plane was delayed. Also, unexpected, was the immaculate condition of our car when we picked it up. We had no trouble locating it when we followed your directions. We will whole-heartedly recommend your service to anyone who wants their car driven, A number of older persons who live here and summer in Michigan might like to have their car driven up. Do you drive from any location to any other location? Thanks again, Jerry Warner |
Professional Drivers, Inc. Dear Tony: Your Christmas card reminded me that I hadn't yet gotten around to writing you to say thanks for the good job getting the car down here. It was parked in the garage when we arrived and no worse the wear. Beautiful weather since we got here except for a couple of recent cold days. Or as we always say, New Hampshire is a wonderful place in the summer! Thanks much and best for the holidays. Warren Warren F. Kimball Jr. |
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Tony -
Thanks so much - considering all the horror stories we hear about cross-country moves ours was a snap and you contributed most of it! |
Tony, The car was beautiful! Thank you for cleaning it inside and out! Here's the check and thanks again for a great job. Cheers! |