I just wanted to thank you for the superb job in transporting my CRV from Connecticut to New Orleans. It was stress free, your driver was a doll and my daughter was happy. After the terrible experiences that I had with other companies before I found you guys I just wanted to say “thank you”. Happy Holidays.
I just wanted to let you know that I was very pleased with your service. You delivered exactly as promised and the car was returned to me even cleaner than I left it. Rich kept me fully informed at all stages.
I will certainly recommend your company to my friends here in South Florida.
Rich, our driver, was great – professional and very pleasant on a 3-day trip!
Mr. Synder availed himself of our Hate-to-Fly service
—– Original Message —–
From: Joe Burke
Sent: Wednesday, February 01, 2012
Subject: RE: Receipts
Thank you Tony.
You did a great job.
Thank you very much for working with us to bring Stephanie’s car to our home. Cal was very professional and friendly. He kept in touch with us before getting the car and during his drive, coordinating pick-up and delivery times. I will definitely recommend you to everyone who is looking for your services. I felt completely at-ease and confident that Stephanie’s car was in good hands and would be delivered as promised.
Hope you have a great Summer!
Thank you, Tony.
Tom was great! Kind, courteous, and helpful. I will definitely contact your company again!
Thomas KcKernan, CEO
Automobile Club of Southern California
3333 Fairview Drive
Costa Mesa, CA 92626
Dear Mr. KcKernan:
Recently my son had to replace a damaged vehicle in Halifax, Nova Scotia, Canada with a new one purchased in New Hampshire, USA. Neither he nor I could take time off to transport the new vehicle from the USA to Canada, so we began looking for a professional auto transport service. After initially exploring the Internet, we decided to call the Auto Club of Southern California. We … were advised to contact Mr Tony Bellefond of Professional Drivers Incorporated, Manchester, New Hampshire, (603) 627-4266 for assistance and advice.
This letter is to thank the Auto Club of Southern California for referring us to Mr. Bellefond as his company did an excellent job in transporting the replacement vehicle to Halifox, N.S., Canada including negotiating the United States/Canadian border crossing, a feat this is not easy for the unwary. Initially, the crossing was held up but due to the efforts of Mr. Bellefond, and with the assistance of Canadian Border personnel, crossing was allowed in less than two hours.
I would rate the services of Mr Bellefond and his company as outstanding in all aspects.
Benjamin F. Cowan
Everything went very well.
Our thanks to Ed; he did a great job with the dogs (in addition to getting the car here).
Sent: Wednesday, September 21, 2011
To: Professional Drivers Inc.
Subject: Re: Invoice
Thx again for another year of truly fabulous service!
Sent from my iPad
New England Call Center
Fri 10-Sep-10 01:31p
CLRS NAME:MARCIA WILSON
SPCL INSTRUCTIONS/INFO:WANTED TO
TELL YOU THAT YOU CHOSE THE PERFECT
DRIVER FOR THEM
Message History Account: 2005
Taken: Fri 10-Sep-2010 1:30p ALB
From: “Gene Assaf”
To: “Tony @ ProfessionalDrivers.com”
Sent: Friday, September 03, 2010
Subject: Red Honda pilot
Thanks again for the Incredible effort.
Hi Tony and Professional Drivers,
Just want to say my thanks again to you for such excellent service.
God willing I will be returning to Florida in Oct or Nov and will need your service again.
Hope you and yours had a good Winter and that 2011 will be prosperous for your company.
Thanks for the Great Service!
Commander, Special Operations Division
City of Renton Police Department
To: Professional Drivers/Tony
From: Gail and Bill Rosenfeld
I may not win in Atlantic City but we certainly hit the jackpot when we hired your company to take us and our dog to Florida. During our many conversations we developed a rapport that assured me of your sincerity. Then we met out driver, Howard, and I knew that we were winners. Howard provided a safe trip tailored to our individual needs. Who could want for more? WE even had fun.
I have spoken to many of my neighbors in our 55 and older community.. so expect a lot of calls. My husband and I would recommend you, Howard and the rest of your staff without reservation.
We look forward to future trips with you and Howard in the equation. Thank you.
With fondest reqards,
From: Tom Carbaugh
To: Bonnie Matthews at AAA.com
Sent: January 20, 2010
Subject: Excellent service
On New Year’s Eve Day I called your offices asking for help to transport my brother and sister-in-law from El Paso, TX, back to our home in Austin, TX. They had been on a holiday road trip when my sister-in-law fell and broke her arm. That very same night my brother had a seizure. Neither of them could drive.
I called your organization and was routed to Patti. She provided to me the name of a new affiliate of AAA that she thought could help: Professional Drivers Inc of Manchester, NH.
After a phone call with Tony Bellefond, President, and some follow-up research on the internet I asked them to transport my family. Tony assigned one of his associates who was able to get them home safely in just a few days. All charges were fully explained prior to the expenditure. They were professional and courteous. I would utilize their services again if I ever needed them. I definately recommend them to you.
“Thank you” AAA for your service in connecting me with Professional Drivers, Inc!
AAA Member since 1968
Everything went smoothly with moving the car and dog. Ed did a great job, kept us informed, and everything was on time. I will send you our check.
Mark L. Nebel
Grand Canyon National Park
My dear Howard,
I want you to know how profoundly I appreciate all your skill and care in getting me and my birds to our new home this week. You are such a superb traveling companion, considerate and compassionate in every way. Thanks to you, the birds are safely and happily resettled.
In arranging this trip, you and Tony showed exceptional sensitivity to some very unusual requirements. You both heeded every point I specified and made sure everything happened as requested.
Traveling with you was an absolute delight. (Haven’t we done this many times before? . . .) I only regret that I’m unlikely to need your services again. But since you come this way from time to time, let me extend a permanent invitation to visit whenever you come to D.C. and have time to stop by. As far as I’m concerned, you’re a new friend I don’t want to lose.
Phoenix, Kirbe, Kutula, and Pip join me in thanking you many thousandfold for taking such good care of us. We all hope to see you again someday. You are always welcome at our door.
With greatest affection and gratitude,
Thanks for the final copy. You and Ed were a pleasure to work with and did a great job for us. I will definitely pass your name along to friends. I really admire your resourceful thinking for this business model. Hope it is a great success! Thanks for everything! Lily found her car just fine per Ed’s careful instructions and is safely back at school. Big relief for the Mommy.
I am happy to provide you with the following compliment we recently received about your business.
Company Name: Professional Drivers, Inc.
Company Address: 286 Blevens Drive
Company City: Manchester
Company State: NH
Company Zip: 03104
Company Phone: 603-627-4266
Contact Person: Tony Bellefond
Compliments: I am writing to compliment the staff of Professional Drivers, Inc.of Manchester, NH for their professionalism and quality of service from booking to arrival. They transported my 1995 Cadillac DeVille to Clearwater, FL in December, and their driver Ed could not have been more pleasant and accomodating. He took care of my old car with care and delivered it to me at the Tampa Airport in the same condition that it left New Hampshire, though he drove it through all sorts of winter weather on the way south. He was on time picking up my car in Nashua, and on time at the airport to meet my plane at Tampa. Everything was as stated in their contract, and they did not even ask for a deposit in advance. I would not hesitate to recommend their services.
Submitted By: Lydia Johnson
Hilary Sonner | Operations Specialist
www.bbb.org | Start With Trust
BBB of New Hampshire
25 Hall Street, Suite 102
Concord, NH 03301
Thank you for the update.
Your professionalism is comforting. I was going to contact you to confirm today and there you were.
Again I want to thank you for a job well done. It was a pleasure to talk to Roger. He is a real pro helping me unload my car and for getting it to me in two days. Great Service!
Here is a potential customer for your services, …
We are finally settled in our new home here in Florida. I guess we hadn’t anticipated all the things that are involved with selling a house and moving. So many details to deal with moving from Vermont.
Thank you for taking the stress out of figuring out how to get our vehicle down here. You made everything so easy for us. We especially want to thank Ed, the driver. He was truly a professional. I couldn’t believe when Ed called to tell us he was in the villages. It was amazing. We have told Clark’s brother about your company. He drives down to Florida every winter. When we told him how easy you made it for us, he said it makes more sense the way we did it.
Thank you and please say hi to Ed.
Kathy & Clark Edwards
Just a note to thank you again for helping me make the transition from Florida to North Carolina. Your advice in so many areas will be invaluable, especially GPS’s and real estate.
I enjoyed our time together to converse and exchange ideas and hopefully I can add you to my list of new found friends in North Carolina.
Thanks again for everything. Call me next time you are near Charlotte.
Thank you very much for making the process so smooth for Dad. He really appreciated it. The driver was at his door about one hour after he arrived. I certainly will let you know the return plans as soon as I know.
I have enclosed a check in the mail today.
Thanks again. Thanks to Lou, too.
Your agency was a God-send to Dave and me. We were moving from Vero Beach, Flodida to Austin, Texas with 2 cars and too much junk to fill the cars and too little to ship by van lines.
Then you called, and things started coming together. You listend to my needs and put a moving company in touch with us, and Tony. Tony Bellefond and his company, Professional Drivers Incorporated, took over from there. He allowed us to load our van to the ceiling, meet him at the Orlando airport and head for Austin.
Tony became a friend and mentor immediately and the drive to Austin was almost fun. We learned about Flying J truck stops, GPS guidance systems and highway driving in general from him. We enjoyed our meals together and the ease with which he handled the whole trip. He rode “shotgun” for us and we felt safer.
We have already told all our friends aobut your help and Professional Drivers’ help so we expect you will receive additional calls within the next year or so. We continue to pass the word along.
Helen & Dave Garman
Dear Tony -
Please find a check enclosed … – the extra is a Thank You for your excellent service. As always your reliability and thoughtfulness are greatly appreciated. Have a great spring and Safe Travels
All The Best
Thank you for your most professional service in diving my car down and taking the extra pains in locating me at the Denver airport when our plane was delayed. Also, unexpected, was the immaculate condition of our car when we picked it up. We had no trouble locating it when we followed your directions. We will whole-heartedly recommend your service to anyone who wants their car driven, A number of older persons who live here and summer in Michigan might like to have their car driven up. Do you drive from any location to any other location?
Your Christmas card reminded me that I hadn’t yet gotten around to writing you to say thanks for the good job getting the car down here.
It was parked in the garage when we arrived and no worse the wear.
Beautiful weather since we got here except for a couple of recent cold days. Or as we always say, New Hampshire is a wonderful place in the summer!
Thanks much and best for the holidays.
Warren F. Kimball Jr.
Captiva, FL 33924
Thanks so much – considering all the horror stories we hear about cross-country moves ours was a snap and you contributed most of it!
The car was beautiful! Thank you for cleaning it inside and out!
Here’s the check and thanks again for a great job.