Mr. Tony Bellefond, President
1836 West Virginia St., Suite 103
McKinney, TX 75069
Dear Mr. Bellefond,
Having been the CEO of a large company, I often like to acknowledge good service when I experience it – and I experienced extraordinary service given by your company.
I was very hesitant about having a stranger driving my car and most of all transporting my dog Houdini nearly 2000 miles. Your office explained, patiently, the benefits of using your company as opposed to trucking it. Now I know that trucks are not allowed by law to have cars which contain a “car-full” of clothes and stuff. If you hadn’t allowed the car to be packed, I would have had to ship a number of boxes. Driving my dog Houdini also eliminated another worry of mine, since Houdini is older and doesn’t take to people he doesn’t know well. Your driver did well because our dog gave him a lick as he was leaving.
The driver stayed in constant contact with me throughout the entire trip, a great touch. I chose to have him meet me at the airport. When I picked up my luggage, I called Bob and he brought my Escalade right up to the curb. I was pleasantly surprised to first see the car was cleaned and then I noticed the gas was full.
My overall opinion of Professional Drivers is they could not have performed better. I knew what to expect every step of the way. I thought the price was a little high in the beginning but realized after the trip that all the included services actually made them a bargain. I would not ever go to any other company and I did my homework in the beginning.
Your company is a real find for me, and my wife and I have every intention to use them for many years.
Thanks again for a great job and I look forward to seeing you again in the spring.
June 10, 2019
It has been a pleasure working with you for the past five years and I look forward to working with you in the future.
I just tell you what I want, and you make it happen. I never have to worry about our demonstration trailer getting to a trade show or a customer visit on time, because I know you and your drivers won't let me down. My last-minute requests are always met with "don't worry about it ... we'll make it happen". That's music to my ears because it always happens. I depend on you and your company and feel like you are an extension of the Henkel team. Thank you for all you do for us and keep up the good work.
Subject: Many thanks for the excellent service!
To all who helped organize and execute the transport of my parents’ car,
I only learned of snow bird car services this fall. My parents have been driving themselves to Florida for the winter for many years, but recently decided to fly instead, and hire a professional driver to get their car to Florida. As soon as I heard about such a service from a friend, I started researching. Your company was one of a couple from which I requested quotes and information.
From the start, your company and team members were the most impressive! Follow-ups to the quote delivery were made immediately, asking if I had questions. You were the only ones to do that. I reached out via phone and was connected with Scott. He was patient and knowledgeable with my many questions and calls! I and my parents were a little anxious about the idea of having someone drive their car, but I felt reassured after speaking with Scott. He did an excellent job of coordinating the many details and stayed in touch throughout with professional communications!
Bill W. was assigned as our driver. From our pre-trip conversations via text and phone and then meeting him in person to hand over the keys, I was immediately made comfortable. Without asking, he provided thoughtful updates along the way (very reassuring for my parents!) and even asked if he could wash the car the final morning to have it all ready for my parents when they landed in Florida. What a nice surprise! We feel incredibly fortunate that he was our driver, he was just fantastic! We were so very impressed by him!
My parents are now comfortably in Florida and the trip was possible because of all of you involved! My parents are singing your praises to friends who were very interested in hearing how everything turned out! We definitely want to do this again next year!
Thank you again, I and my parents are grateful to all of you!
Happy 2019 and we look forward to being in touch to plan next year’s trip!
Lora S. (and my parents :-), Linda and Dennis)
Please add a $100 tip for my driver, Bob. He did an amazing job! I am thankful that I found out about your company and will tell others about you. Thank you for all of your help.
— Lori S.
Thanks again for all the help. Having my car along with all my stuff on the first day really facilitated the moving process. I’ll be sure to recommend Professional Drivers to my friends and family!
Rarely have I been so impressed with a company as I am with yours. I really appreciate your help & I look forward to working with you again in the future.
— Dan G.
Excellent service. Very professional. I will definitely use them again in the future.
— Nicole M.
I was very pleased with your service. You delivered exactly as promised and the car was returned to me even cleaner than I left it. The driver kept me informed at all stages, and I will certainly recommend your company to my friends here in south Florida.